Understanding
After a patient has enrolled in the program, a Coloplast Care Specialist will contact him/her to set up regular and personalised support and offer solution and answers to practical problems to ostomates living with a stoma.
Helping
Coloplast Care Team is specifically trained to assist persons who have undergone stoma surgery. With our toll free number, ostomates are able to ask us their questions regarding problems faced by them, such as skin excoriation, leakage, application of the products etc.
Answering
Listing and responding are part of our mission. Our objective is to improve the quality of life of patients with stoma, offering them support and answers to all their questions and in this way make their life with an ostomy as comfortable as possible.
Educating
We provide multilingual books, Educational CDs of product application, curved scissors for cutting the base plate, & stoma measuring guides to ostomates. The multilingual book, available in 14 different regional languages, contains necessary information regarding complete step by step application of the products, product range, diet plan etc. The book educates ostomates on how to best manage their stoma after ostomy surgery.
Find the Right Product Solution
After a patient returns to home after an ostomy surgery, Coloplast Care Specialist can help him locate a medical supplies dealer in local area to ensure that the patient has access to the correct products.